Digital Health (eHealth)
Changes to the eHealth project delivery from 1 February 2016
We support the following aspects of eHealth and information management:
- Digital Health Incentive (eHealth) PIP support - assistance with forms and requirements and training. However, this now excludes hardware and software installations, such as NASH certificates and SMD Commissioning. We can provide you with a list of IT support technicians for such installations and configurations
- MyHealth Record adoption by health professionals and their patients
- Secure Messaging Delivery including guidance on expanding with referral pathways
- Facilitating adoption of eDischarges from Sydney and South Eastern Sydney Local Health Districts
- Data quality improvement activities using PEN Clinical Audit Tool
- Clinical software training on using eHealth and template development (MedicalDirector & Best Practice)
- Assistance with information security
- Assistance with paperless practice implementation
- Assistance with computerisation
What is eHealth?
eHealth is about electronically connecting up the points of care so that health information can be shared securely. eHealth refers to a range of processes, services and systems related to information technology and information management.
Secure messaging is the secure electronic transfer of information between health professionals across the healthcare sector, including general practitioners, allied health professionals, hospitals, specialists etc. Secure messaging allows you to exchange reports, discharge summaries and other documents between other health professionals.
The benefits include:
- Reducing the time waiting for documents to be delivered
- Receiving the documents electronically into your software, removing the need for scanning
- No more illegible and faxed documents
- Cost saving on staff time, stationery and postage
- Ecologically friendly
My Health Record system
My Health Record (formerly Personally Controlled Electronic Health Record) enables better access to important health information held in dispersed records across the health sector. My Health Record provides an active online record that follows your patients as they move through the health care system, capturing important clinical information at different points in time. Australians who are registered for My Health Record can access their health information when and where they need it and share this information with their health providers.
Currently My Health Record provides information on medications, allergies and adverse reactions, medical history and immunisation history, MBS and PBS history.
Additional information, i.e. imaging and other documents will be gradually added as the My Health Record system continues to grow
Data quality improvement
Data quality is an integral part of your practice. At CESPHN, we aim to improve the practice and patient outcomes by enhancing the quality of your data by the use of PCS Clinical Audit Tool (PENCAT).
PENCAT is software that collects and then translates data from GP clinical systems into statistical and graphical format which can be used for reporting, data cleaning and providing better patient care.
Practice Aggregation Tool (PATCAT) is also available for CESPHN general practices.
Using de-identified data PATCAT will allow practices to log on to a web portal and view their aggregated practice data and their quality improvement progress over time.
In 2016, the following requirements will be introduced for practices to be eligible for the Digital Health (eHealth) Incentives:
- Integrating Healthcare identifiers into Electronic Practice Records
- Secure Messaging Capability
- Data Records and Clinical Coding
- Electronic Transfer of Prescriptions
- MyHealth (eHealth) Record System
Find the detailed description of Digital Health (eHealth) PIP requirements in the Practice Incentives Program Digital Health (eHealth) Incentives guidelines
Please note: Accredited general practices registered for the Digital Health (eHealth) PIP will be required to upload shared health summaries for 0.5% of practice’s SWPE to receive the ePIP payment. The new changes commenced in May 2016.
Practices will not be withdrawn from the existing eHealth Incentive. Practices that no longer wish to participate in the eHealth Incentive will need to withdraw online through the Health Professionals Online Services (HPOS) or in writing to the PIP team, signed by the practice principal by 31 July 2016. Practices that withdraw will be able to re-apply for the eHealth Incentive online through HPOS at anytime. For assistance and further information on the Digital Health Incentive including eligibility, please contact your local PHN.
General practices seeking to return the ePIP payment of previous quarters for not meeting their Shared Health Summaries (SHS) upload target can send an email to firstname.lastname@example.org and the Department will arrange for a debt advice notice to be raised for the repayment of funds.
Please ensure that you include the following information in your correspondence:
- practice details (practice name, practice ID, postal address)
- reason for the correspondence – ‘repayment of PIP eHealth Incentive payment, as the SHS upload target for the practice was not met by <date>’
- contact name and number
Please also note, that any correspondence sent to DHS on this matter, must come from either the owner of the practice or an authorised contact. More information can be found here.
Allied Health Professionals can benefit from being involved in various aspects of eHealth and information management.
We can assist you with the following:
- Assistance with computerising your practice
- Assistance with information security
- Assistance with electronic referral pathways
- Secure messaging delivery using Healthlink Connect with can streamline your communication process with general practices and other healthcare professionals
- eHealth record system participation
eHealth and MyHealth Record system
Conformant software user guides
- Assisting patients to register for a My Health Record
- Uploading a Shared Health Summary
- Viewing a My Health Record
- eHealth NSW - HealtheNet program
- GP fact sheet: Patient summaries via HealtheNet
- GP fact sheet: HealtheNet – Sharing NSW Health Pathology Results with My Health Record
Software vendors websites
- Australian Digital Health Agency (ADHA) - News
- Department of Human Services (Medicare) - News and updates
eHealth PIP resources
- MyHealthRecord Digital Health Incentive
- MyHealthRecord - online training
- On demand training – Interactive training modules (Best Practice, Communicare, Genie and Medical Director)
Getting ready for eHealth PIP
- PKI CD & USB Guide (SEMPHN)
- AMA requirements checklist guide for ePIP
- My Health Record promotional poster
eHealth PIP forms
- Application to establish a list of authorised healthcare provider individuals
- Application to link or unlink a Contracted Service Provider to or from a Healthcare organisation record (Healthlink)
- Application to register a seed organisation
- Application to request a National Authentication Service for Health Public Key Infrastructure for Healthcare Provider Organisations
- Request to revoke and/or Reissue a National Authentication Service for Health Public Key Infrastructure Certificate
eHealth PIP policy templates
- Requirement 2: Use of Standards Compliant Secure Messaging
- Requirement 3: Use of Clinical Coding Terminologies in the Practice Clinical Coding System Requirements
- Requirement 4: Use of Electronic Transfer of Prescriptions (ETP)
- Requirement 5: My Health Record System Security and Access Policy Template
Assisted Registration guide and policy templates
- Assisted Registration: A Guide for Health Care Provider Organisations
- Assisted Registration tool policy template
- Software Demonstrations - Provide Assisted Registration
Essential information for Assisted Registration
New ordering process for My Health Record brochures for your practice
As of 5 September 2016, the Department of Health has changed the way they distribute My Health Record ‘All you need to know’ brochures to health care organisations. Brochures will now only be sent to health care organisations that request an order. Please follow the instructions below for ordering brochures.
If you require additional brochures, please email email@example.com or call 6269 1080 – please ensure you include the name of the brochure you are requesting, (for example My Health Record ‘All you need to know’), your practice name, street address, contact name, phone number and the quantity of brochures required.