Mental Health & Drug and Alcohol Support during holiday season

 During the holiday season, many services will be closed, with limited availability or at full capacity. Take advantage of reliable Australian mental health websites and support lines.

Many people can benefit from low intensity interventions such as online therapy either alone or in conjunction with face-to-face therapy.

Important points when recommending websites

  • Use websites from reputable organisations
  • Look at them before recommending them
  • Make sure they have links to emergency help
  • Make specific recommendations tailored to each person’s needs
  • Provide the URL in a form your patient/client cannot lose
  • If possible, show them through the website
  • Follow up your recommendations

Resources for practitioners:

Here are some e-Mental Health resources you can recommend to your patients/clients:

Head to Health

Digital mental health resources from trusted service providers


Wellbeing and support services


Reliable mental health apps


Weekly challenges to help improve mental fitness and reduce stress


Youth Beyond Blue

Support and counselling for young people 12-25


Support and counselling for young people 12-25

LGBTI support

Q Life

Peer support and referrals.

Online chats also available

Pregnancy and perinatal period


Supporting the emotional health of new and expecting mums

Mind the Bump app

Resources for new parents

Mum Mood Booster

Evidence-based treatment for postnatal depression

Baby Steps

Supports dad as well as mums


Aboriginal and Torres Strait Islander

Well Mob

Social, emotional, and cultural wellbeing online resources

Guided self-help

This Way Up

Self-guided mental health courses


Interactive self-help book for prevention and management of depression and anxiety symptoms


Interactive modules


Therapist assisted online self-help

Smiling mind app

Web and app-based meditation program

Beyond Now App

Suicide safety planning

Drug and alcohol

On Track

Alcohol and depression course

Hello Sunday Morning and Daybreak app

Helps you change your relationship with alcohol.

Mental Health Support Lines


13 11 14

24-hour crisis support and suicide prevention

Suicide Call Back Service

1300 659 467

24-hour free counselling for suicide prevention and mental health

NSW Mental Health Line

1800 011 511

24-hour service. Anyone with a mental health issue can use this to find the right care

Men’s Line Australia

1300 78 99 78

24/7 help, support, referral and counselling

Kids Helpline

1800 55 1800

24/7, private and confidential counselling service for 5-25 years.

Family Referral Service

1800 066 757

Brings together families, support services and community resources

Neami National

9570 5933

Community-based service to improve mental health and wellbeing in communities

1800 Respect

1800 737 732

Support for those experiencing sexual assault, domestic, and family violence

Domestic Violence Line

1800 656 463

Trained female caseworkers providing counselling, advice, referrals and legal help

NSW Rape Crisis Centre

1800 424 017

24/7 telephone and online counselling service

NSW Health Sexual Assault Services

Local sexual assault service

Eastern & Central Sydney Sexual Assault Service

9515 9040 and 9515 6111 (after hours)

Local sexual assault service

Southern Sydney Sexual Assault Service, St George Hospital

0113 2494 or 9113 1111 (after hours)

Local sexual assault service


1800 184 527

Free LGBTI peer support and referral

Mental Health Carers

1300 554 660

Support for carers


1300 726 306

Supports women and families suffering from perinatal anxiety and depression

Gidget Foundation Australia

1300 851 758

Promote emotional wellbeing for expectant and new parents


1300 22 4636

Information and support to achieve best possible mental health.

Eheadspace Support

1800 688  248

For young people aged 12-25

Drug and Alcohol Support Lines

Alcohol and Drug Information Service

1800 422 599

ADIS is a 24-hour state wide telephone service offering support, information, advice, crisis counselling and referral to services in NSW.

Family Drug Support

1300 368 186

24 hour a day telephone support to families and carers, staffed by volunteers who have experience of family members with alcohol and drug use.

Stimulant Treatment Line

(02) 9361 8088 (Sydney metro)

1800 10 11 88 (Regional NSW)

Provides info, referral, crisis counselling and support for people who use stimulants such as methamphetamine, cocaine and ecstasy. Free service with counsellors available 24 hours a day for support with your own or someone else’s stimulant use.

Opioid Treatment Line

1800 642 428

Provides information and referral relating to methadone, buprenorphine and suboxone. Free service available Mon to Fri, 9.30 – 5pm.

Alcohol and Drug Foundation

1300 85 85 84

Provides information and support on alcohol and drugs services and practical next steps.

More information from NSW health here