New measures to support NDIS participants and providers through COVID-19

23 March 2020

  • NDIS plans to be extended by up to 24 months, ensuring continuity of support and increasing capacity of NDIA staff to focus on urgent and required changes to plans.
  • Face to face planning shifted to telephone meetings where possible.
  • Action plan to ensure NDIS participants and their families continue to receive the essential disability supports they need.
  • Proactive outreach to high-risk participants and sharing of data with states and territories to ensure continuity of supports.
  • Financial assistance to providers to support retention of workers including advance payments, 10 per cent COVID-19 loading on some supports and changes to cancellation policies.

Following discussions of the COAG Disability Reform Council, Minister for the National Disability Insurance Scheme, Stuart Robert announced new measures to ensure essential support is in place for NDIS participants, workers and providers through the COVID-19 outbreak.

Read the media release here