The Change Concept - upcoming workshop

3 April 2019

These workshops will focus on the foundations of change management and building your practice teams.

CESPHN invites GPs, Practice Managers, Practice Nurses, PCMN Practices and those in a leadership role in practice to attend

Workshop 2 Quality Improvement - Saturday 13 April 2019, 9.00 am - 4.00 pm

Take this opportunity to work on your business, develop skills to lead change, recognise the importance of understanding your data and reflect on your practice systems to improve workday satisfaction and reduce clinician and team burnout.

This workshop will also prepare your practice for PIP QI.

If you are a GP still requiring category 1 activity points to complete by the end of the year, this workshop will count towards points for this triennium.


  • Understand the principles of collecting and analysing practice data, including understanding variation and its influence
  • Implement data driven improvements for chronic care in general practice
  • Understand the model for Improvement and how to do PDSA (QIA)
  • How to enhance your teams to underpin efficiency and best practice
  • Build a culture of “team base care”
  • Understand the fundamental elements of high performing teams
  • Learn to develop a practice plan focus on Quadruple AIM
  • Preparing for PIP QI

The Change Concept will be presented by Adj Professor Paresh Dawda and Dr Walid Jammal

If you would like to find out more about The Change Concept Workshops or to register, please contact Catherine Scardilli Program Lead for PCMNP on 9304 8737 or email: