Quality Improvement

Quality in general practice

Practices need to engage in activities to improve quality and safety for patients in areas such as practice structures, systems, processes and clinical care.

The RACGP standards for general practice (page 88) indicate focusing on quality improvement should be based on evidence produced from the practice's own data.

One way this can be gathered is data audit and analysis from the practice’s clinical database, using a clinical audit data extraction tool. Measuring quality focuses on a multi-dimensional approach of the interactions between structure, processes and outcomes.

The new QI PIP

A new quality improvement incentive will commence on 1 May 2019. For more details, visit the Department of Human Services website.

Quality of health records

Quality health records are essential to all practices. They facilitate the safe, accurate sharing of health information between health professionals to achieve safe and effective patient care.

The auditing of your practice’s data, processes and systems is important. The audit outcomes can indicate target areas for health record QI, such as:

  • completeness of content in patient health records like allergy status, smoking status and other health summary information
  • consistency in standardising processes for entering data in line with a nationally recognised coding system
  • the ability to access, share and retrieve recorded information in a timely manner
Focusing on clinical quality improvement

Practices can focus on activities specifically designed to improve individual care or the health of their entire practice population. For example, a clinical QI activity could focus on improving the care of individuals with diabetes.

Why do I need a data extraction tool?

Data extraction tools are designed to make analysis of your data as simple and as easy as possible. It lets you look for sources of revenue, build and maintain disease registers and even highlight coding errors. These tools are essential for helping your practice profitability and your patient care. CESPHN is in the process of phasing out our support of Pencat and now offer Polar as our preferred data extraction tool.

How does CESPHN treat my data?

 

At no point does any identifiable patient data leave your practice. The data extraction tool de-identifies your data at your practice and sends the encrypted data securely to us. It does not up load any of your financial information.  Privacy is a top priority.

 

Sample processes for an audit of clinical data
  • Utilise data extraction tool to conduct clinical audit
  • Record outcomes of clinical audit
  • Document proposed actions following clinical audit, including delegated responsibilities
  • Keep evidence of implementation
  • Document follow up plans
  • document Sample (115 KB)
How can we support your practice?
  • Strategies to embed QI in your practice
  • How to analyse your practices own data to identify areas for QI
  • Assist with goal setting and activities
  • Measuring quality improvement in your practice
  • Progress reports and feedback
  • For further information please contact your Practice Support Officer on 1300 986 991
Further information and resources
 
Data extraction tools are designed to make analysis of your data as simple and as easy as possible. It lets you look for sources of revenue, build and maintain disease registers and even highlight coding errors. These tools are essential for helping your practice profitability and your patient care. CESPHN is in the process of phasing out our support of Pencat (link) and now offer Polar (link) as our preferred data extraction tool.

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