Using My Health Record
Digital health offers local health care providers and their clients a streamlined means of accessing information which aims to improve the efficiency and effectiveness of care.
Once your organisation has completed the digital health registration and set-up steps to connect to the national My Health Record system, your organisation will be able to start using the My Health Record system features that are available in your clinical software.
To achieve the full potential benefits of digital health for both your organisation and patients, it is important to find ways to incorporate use in to your daily activities.
Resources for GPs
- RACGP resources, webinars, videos
- My Health Record in General Practice
- My Health Record in Practice Management (includes links to MHR Handbook for Practice Managers and MHR Practice Manager registration guide)
- Online training for healthcare professionals
- My Health Record system participation obligations
- Promote your organisation
- Organisation Readiness Checklist
- pdf Overview of digital health directories for healthcare providers (298 KB)
- pdf (298 KB) pdf Digital Health provider contacts (118 KB)
My Health Record Privacy & Security
- Understand privacy, security, and consent
- Recognise your privacy and security obligations
- Information and Security Guide for small healthcare businesses
- pdf Factsheet: Privacy, security and consent overview for clinical staff (445 KB)
How to register and access My Health Record
- Webinar: What you need to know about connecting your practice to My Health Record
- pdf How to register for a PRODA account manual (1003 KB)
- pdf My Health Record PRODA Process (1.92 MB)
- pdf PRODA Flowchart (268 KB)
- pdf (268 KB) pdf Factsheet: Access via conformant software (222 KB)
- pdf (222 KB) pdf Factsheet: Access via National Provider Portal (224 KB)
- On Demand Training
- Clinical software summary sheets
My Health Record Policies & Procedures
- Security practices and policies checklist
- Overview of policies required to participate in Digital Health (including MHR, NASH PKI certificate, Secure Messaging Delivery, Clinical Coding and Terminology)
- document Australian Digital Health Agency's My Health Record security and access policy template (46 KB)
- document RACGP's My Health Record policy template for general practices (138 KB)
- document RACGP's Agreement to access My Health Record template for general practices (137 KB)
- document Avant's My Health Record system security policy template (451 KB)
How to view & upload to My Health Record
- Video: How to view, create and upload My Health Record documents using Best Practice
- Video: How to view, create and upload My Health Record documents using Medical Director
- Video: How to view, create and upload My Health Record documents using Genie
- pdf Factsheet: Shared Health Summary vs Event Summary and when to upload (438 KB)
If you would like further assistance or a My Health Record representative to visit your practice for group training, please email us at myhealthrecord@cesphn.com.au.
Resources for Medical Specialists
- My Health Record in specialist practice
- My Health Record in Practice Management (includes links to MHR Handbook for Practice Managers and MHR Practice Manager registration guide)
- Factsheet: Improve clinical care for patients in specialist practice
- My Health Record system participation obligations
- Organisation Readiness Checklist
- pdf Overview of digital health directories for healthcare providers (298 KB)
- pdf Digital Health provider contacts (118 KB)
- pdf (118 KB) Melbourne Hand Surgery - implemented MHR in surgery as a QI project and created resources and protocols which other specialist practices can use as a guide
- RACP's Podcast: My Health Record in Practice (CPD-accredited)
- My Health Record FAQs
eNewsletter Updates
How to register and access My Health Record
- Webinar: What you need to know about connecting your practice to My Health Record
- pdf How to register for a PRODA account manual (1003 KB)
- pdf My Health Record PRODA Process (1.92 MB)
- pdf PRODA Flowchart (268 KB)
- pdf Factsheet: Access via conformant software (222 KB)
- pdf Factsheet: Access via National Provider Portal (224 KB)
- pdf (224 KB) On Demand Training
- Clinical software summary sheets
How to view & upload to My Health Record
- Video: How to view, create and upload My Health Record documents using Genie
- Video: How to view, create and upload My Health Record documents using Medical Director
- Video: How to view, create and upload My Health Record documents using Best Practice
My Health Record Privacy & Security
- Understand privacy, security, and consent
- Recognise your privacy and security obligations
- Information and Security Guide for small healthcare businesses
- pdf Factsheet: Privacy, security and consent overview for clinical staff (445 KB)
My Health Record Policies & Procedures
- Security practices and policies checklist
- Overview of policies required to participate in Digital Health (including MHR, NASH PKI certificate, Secure Messaging Delivery, Clinical Coding and Terminology)
- document Australian Digital Health Agency's My Health Record security and access policy template (46 KB)
- document Sample security and access policy for specialist practices (46 KB)
- Melbourne Hand Surgery - implemented MHR in surgery as a QI project and created resources and protocols which other specialist practices can use as a guide
If you would like any assistance, please contact:
Thuy Ann Vuong (Quality Improvement Officer)