Psychiatry Support Line for GPs

What is the GP Psychiatry Support Line and who can use it?

The GP Psychiatry Support Line is a free service for GPs to help manage the care of mental health consumers, providing advice on diagnosis, investigation, medication and safety plan.

The Psychiatry Support Line for GPs has been established in response to GPs indicating they would like timely access to psychiatry expertise.

The service is not about triaging or referring consumers to a psychiatrist, but rather keeping consumers whose conditions are able to be treated within primary care under the care of their GP.


This service is exclusive to GPs who practice within the Central and Eastern Sydney PHN rejoin.

Other eligible PHN catchment areas includes South Eastern NSW PHN, Hunter New England and Central Coast PHN, Murrumbidgee PHN, Northern Sydney PHN and Western NSW PHN.

The service is free, and is available Monday to Friday, 9 am - 5 pm. You can use it as many times as you wish. The service will respond to your enquiry within 24 hours.

This is NOT a triage or referral service, nor an emergency service. In case of emergency or crisis, please ring 000.

How to access the service?

To access this service, you will first need to register. To complete the registration, you will need your AHPRA Registration Number, and practice details. There are options to use Secure Messaging once you are registered.

GPs can register for the service by visiting by calling 1800 16 17 18.

Promotional material

Click on the below links to download the latest GP Psychiatry Support Line promotional material:

  pdf GP Psychiatric Support Line Flyer One (168 KB)

  pdf GP Psychiatric Support Line Flyer Two (130 KB)

  pdf GP Psychiatric Support Line Flyer Three (168 KB)


ProCare Mental Health Services

For more information, please contact ProCare Mental Health Services on:

1800 16 17 18 - (02) 49 675 203