Mental Health

Mental health services funded by Central and Eastern Sydney PHN

All services funded by CESPHN are free to clients.

Services are categorised by individual's choice and the level of their mental health needs applying a pdf stepped care approach (644 KB) .

The pdf community guide (1.15 MB) represents current funded services at CESPHN ranging from early to high needs services, applying a Stepped Care Model. Find a service and make a referral:

Early to low needs services

Best suited for people who are experiencing everyday life pressures who can benefit from support to get back on track. The early to low needs services offer a mix of resources based on need including self-help strategies, digital mental health resources, telephone and/or face-to-face services.

CESPHN website

NewAccess Coaching

Psychological Support Services (PSS)

headspace

 

Medium needs services

Best suited to people who are experiencing moderate to severe mental health conditions. A severe mental health condition is likely to be enduring/persistent and limit everyday functioning e.g. ability to maintain self-care. A person with severe mental illness may also experience complex psychosocial issues. people with complex needs are likely to benefit from wrap-around coordinated care. Face to face clinical care using a combination of GP care, Psychiatrists, Mental Health Nurses, Psychologists and Allied Health Coordinated, multiagency services.

CESPHN website

NewAccess Coaching

Psychological Support Services (PSS)

headspace

 

High needs services

Best suited to people who are experiencing moderate to high level of distress and life challenges which are limiting everyday functioning. High needs services may offer coordinated care including clinical and non-clinical supports. This could include face-to-face clinical care using a combination of GP care, allied health, mental health nurses, with support from psychiatrists. It may also include face-to-face non-clinical support using peer workers and community social workers with access to social, vocational and cultural supports.

CESPHN website

Partners in Recovery

Mental Health Shared Care Program

Primary Integrated Care Supports (PICS) Program

SPconnect

 

April 11, 2018

For urgent help call triple zero (000) in an emergency

Triple Zero (000) in an emergency

If someone has attempted or is at immediate risk of attempting to harm themselves or someone else, call triple zero (000) immediately.

 

Lifeline

13 11 14

Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline for support.

Suicide Call Back Logo

1300 659 467

The Suicide Call Back Service is a 24-hour, nationwide service that provides telephone and online counselling to people 15 years and over who fit one of the following categories:

  • people who are suicidal
  • people caring for someone who is suicidal
  • people bereaved by suicide; and
  • health professionals supporting people affected by suicide.
The NSW Mental Health Access Line

1800 011 511

The NSW Mental Health Line is a 24-hour state-wide telephone number which puts you in touch with your local mental health service. Staffed by mental health professionals, the line gives NSW residents access to expert mental health advice, support and referrals for people dealing with a mental health problem and their families and carers.

Kids Helpline

1800 551 800

Kids Helpline offers support for kids 5 - 12 years, teens and young adults 13 - 25 years, and parents and carers.

MensLine

1300 789 978

MensLine Australia is a professional telephone and online support and information service for Australian men.

NSW Rape Crisis

1800 424 017

For anyone in Australia who has experienced or is at risk of sexual assault, family or domestic violence and their non-offending supporters.

1800RESPECT

1800 737 732

1800RESPECT is a national sexual assault, domestic and family violence counselling service. Helpline, information and support available 24 hours per day, seven days per week.

Information for people experiencing sexual assault or domestic and family violence and for people seeking to support someone who is.

 

March 26, 2018

 

Mental HealthDate as atPDFWordBest PracticeMedical Director 
Mental health shared care checklist   document pdf text Microsoft Word document download Best Practice template download Medical Director template download
PSS – GP Initial Referral for adults and young people (over 12 years) and Mental Health Treatment Plan   document pdf text Microsoft Word document download Best Practice template download Medical Director template download
PSS – GP Review Referral for adults and young people (over 12 years) and Mental Health Treatment Plan   document pdf text Microsoft Word document download Best Practice template download Medical Director template download
PSS – GP Initial Referral for children (12 years and under) and Child Treatment Plan   PDF document download Microsoft Word document download Best Practice template download Medical Director template download
PSS – GP Review Referral for children (12 years and under) and Child Treatment Plan   PDF document download Microsoft Word document download Best Practice template download Medical Director template download
PSS Provisional Referrals (non-GP) - Aboriginal and/or Torres Strait Islander   PDF document download Microsoft Word document download - -
PSS Provisional Referrals (non-GP) - Adolescents (12 – 25 years)   PDF document download Microsoft Word document download - -
PSS Provisional Referrals (non-GP) - Children (0 – 12 years and under)   PDF document download Microsoft Word document download - -
PSS Provisional Referrals (non-GP) - Culturally and Linguistically Diverse (CALD)   PDF document download Microsoft Word document download - -
PSS Provisional Referrals (non-GP) - Perinatal Depression   PDF document download Microsoft Word document download - -
PSS Provisional Referrals (non-GP) - Suicide Prevention (non-acute)   PDF document download Microsoft Word document download - -
Resources - Depression, Anxiety, and Stress Scales (DASS 21)   PDF document download Microsoft Word document download Best Practice template download Medical Director template download
Resources - Health of the Nation Outcome Scale (HoNOS) Refer online Best Practice template download Medical Director template download 
Resources - Edinburgh Postnatal Depression Scale (EPDS)   PDF document download - Best Practice template download Medical Director template download document
(21 KB)
Resources - Kessler Psychological Distress Scale (K10)   PDF document download - Best Practice template download Medical Director template download
Resources - Kessler Psychological Distress Scale (K10+)   - - Best Practice template download Medical Director template download 
Services Referral - Black Dog Insitute Referral Forms for Clinics Download forms from hospital's website
Services Referral - headspace Ashfield   Microsoft Word document download - -
Services Referral - headspace Bondi Junction   PDF document download  -  -  -
Services Referral - headspace Camperdown   PDF document download  -  -  -
Services Referral - headspace Hurstville    Microsoft Word document download Best Practice template download Medical Director template download
Services Referral - headspace Miranda   PDF document download  -  -  -

 

May 05, 2017
  • department of health,
  • mental health
  • stepped care

Primary mental health care service delivery is moving towards a 'stepped care' approach as part of the reforms implemented by the Commonwealth Department of Health. This approach will support clients access services based on their needs, at the right time.

Stepped care is an evidence-based system comprising a hierarchy of interventions, from the least to the most intensive.

Stepped Care Model

In a Stepped Care Model, service delivery is defined by three core elements:

  • A range of needs exist within a population, and an individual’s needs also change over time. A spectrum of interventions are available to meet different needs, from mental health promotion, early intervention and prevention, through to multiagency coordinated care.
  • A person accessing mental health services is able to receive a level of intervention that meets their current needs and preferences.
  • An individual does not need to start at the least intensive intervention in order to progress to the next ‘step’. Rather, a person enters the system and accessed a service that aligns to their needs and choice.

Stepped Care Principles

Stepped Care Principles are the underpinning foundation of the stepped care approach in mental health services.

Under the Stepped Care Principles, services are focused on client choice as well as matched to the individual’s needs and recovery goals. Client needs are reflected on a continuum and service interventions are offered across a spectrum matching the severity and complexity of needs and preferences. An individual does not generally have to start at the lowest, least intensive level of intervention to progress to the next ‘step’. Rather, they can enter the system and have their service level aligned to their individual requirements and needs.

Services should be connected, easy to access, flexible and responsive to changing client needs. In addition, services commissioned by CESPHN are expected to be informed by evidence and accountable with a key focus on the underserviced groups, including: children, young people, people who identify as Aboriginal and/or Torres Strait Islander and people from culturally and linguistically diverse backgrounds in the CESPHN region.

document pdf text Download a pdf PDF copy of the Stepped Care Model and Principles (1.47 MB)

Stepped Care Model Principles 

March 25, 2018

Mental HealthDate as atPDFWordBest PracticeMedical Director 
Mental health shared care checklist   document pdf text Microsoft Word document download Best Practice template download Medical Director template download
PSS – GP Initial Referral for adults and young people (over 12 years) and Mental Health Treatment Plan   document pdf text Microsoft Word document download Best Practice template download Medical Director template download
PSS – GP Review Referral for adults and young people (over 12 years) and Mental Health Treatment Plan   document pdf text Microsoft Word document download Best Practice template download Medical Director template download
PSS – GP Initial Referral for children (12 years and under) and Child Treatment Plan   PDF document download Microsoft Word document download Best Practice template download Medical Director template download
PSS – GP Review Referral for children (12 years and under) and Child Treatment Plan   PDF document download Microsoft Word document download Best Practice template download Medical Director template download
PSS Provisional Referrals (non-GP) - Aboriginal and/or Torres Strait Islander   PDF document download Microsoft Word document download - -
PSS Provisional Referrals (non-GP) - Adolescents (12 – 25 years)   PDF document download Microsoft Word document download - -
PSS Provisional Referrals (non-GP) - Children (0 – 12 years and under)   PDF document download Microsoft Word document download - -
PSS Provisional Referrals (non-GP) - Culturally and Linguistically Diverse (CALD)   PDF document download Microsoft Word document download - -
PSS Provisional Referrals (non-GP) - Perinatal Depression   PDF document download Microsoft Word document download - -
PSS Provisional Referrals (non-GP) - Suicide Prevention (non-acute)   PDF document download Microsoft Word document download - -
Resources - Depression, Anxiety, and Stress Scales (DASS 21)   PDF document download Microsoft Word document download Best Practice template download Medical Director template download
Resources - Health of the Nation Outcome Scale (HoNOS) Refer online Best Practice template download Medical Director template download 
Resources - Edinburgh Postnatal Depression Scale (EPDS)   PDF document download - Best Practice template download Medical Director template download document
(21 KB)
Resources - Kessler Psychological Distress Scale (K10)   PDF document download - Best Practice template download Medical Director template download
Resources - Kessler Psychological Distress Scale (K10+)   - - Best Practice template download Medical Director template download 
Services Referral - Black Dog Insitute Referral Forms for Clinics Download forms from hospital's website
Services Referral - headspace Ashfield   - Microsoft Word document download - -
Services Referral - headspace Bankstown    PDF document download  -  -  -
Services Referral - headspace Bondi Junction    PDF document download  -  -  -
Services Referral - headspace Camperdown    PDF document download  -  -  -
Services Referral - headspace Hurstville    - Microsoft Word document download Best Practice template download Medical Director template download
Services Referral - headspace Miranda    PDF document download  -  -  -