Immunisation - RACFs

Proof of vaccination

Residential aged care workers should provide evidence of their COVID-19 vaccination status to their employer before 17 September 2021.

This fact sheet: How residential aged care workers can prove your COVID-19 vaccination status to your employer  is available to explain how workers can obtain their Immunisation History Statement or COVID-19 digital certificate as proof of their vaccination.

If a worker urgently needs help getting proof of their COVID-19 vaccinations prior to 17 September, they can contact the AIR on 1800 653 809 – even if it’s within 10 days of them receiving their vaccination. Services Australia will work with the vaccination provider to confirm the individual’s vaccination details and manually update their immunisation history statement.

Exemptions to mandatory vaccination

FAQs: exemptions to mandatory COVID-19 vaccination in aged care

Factsheet for residential aged care providers on reporting COVID-19 vaccinations and exemptions

Aged care and disability COVID-19 vaccination clinics

There are now COVID-19 vaccination clinics distributing Pfizer vaccination to aged care and disability. 

Book both your second and first dose appointments at: or alternatively scan below QR code. 

For more information contact: HealthCare Australia, 1300 542 444.

QR code to access booking link for aged care and disability COVID-19 vaccination hubs

Rapid antigen testing kits

The Government is making rapid antigen testing (RAT) kits available from the National Medical Stockpile to aged care providers operating in  high-risk local government areas (LGA) in Greater Sydney and Western NSW.

Authority to store COVID vaccine in NSW RACFs

The amended licence to on-supply the COVID-19 vaccine at will allow a general practitioner (GP), in a GP clinic engaged in the Commonwealth COVID-19 vaccination program, to supply their stock of COVID-19 vaccine to the responsible person in a residential care facility for storage and use in vaccination of residents. 

Incentive payments for in-reach clinics

Incentive payments of $1,000 are now available for administering in-reach COVID-19 vaccination clinics to residential aged care and disability support workers.Only practices participating in the Practice Incentives Program (PIP) or which operate as a CVC are eligible to participate

RACF priority assistance

All residential aged care workers are eligible to receive the Pfizer vaccine regardless of age. If you work in residential aged care, you can contact the National Coronavirus Helpline on 1800 020 080 and select option 4 for priority assistance and advice relating to booking your COVID-19 vaccine.

COVID-19 vaccination – Aged care vaccination rollout
Mandatory reporting COVID-19 vaccination status - Aged care residents & workforce 

From 15 June 2021, it is a formal requirement for residential aged care providers to report weekly on the COVID-19 vaccination status of workforce through the online My Aged Care provider portal. See key information and guidance collection 

From 27 July 2021, it will become a formal requirement for residential aged care providers to report weekly on the COVID-19 vaccination status of residents through the online My Aged Care provider portal

New Residents

New resident entrance protocol flow chart outlines the process for residential aged care providers to check whether new residents have been vaccinated for COVID-19.

Mandatory Vaccinations for Aged Care Workers

The National Cabinet agreed to mandate that at least the first dose of COVID-19 vaccine be administered by mid-September 2021 for all residential aged care workforce - PM Statement 28 June

Roving vaccination clinics

On 24 June 2021, the Commonwealth announced the will be deploying roving clinics to 94 residential aged care facilities in the Local Government Areas (LGAs) of: City of Sydney, Bayside, Canada Bay, Inner West, Randwick, Waverley, Woollahra.

The roving clinics are offering a Pfizer COVID-19 vaccine to any residents and workers yet to receive a vaccine. CESPHN is contacting residential aged care facilities in the above seven LGAs to make arrangements.

Residential Aged Care COVID-19 Employee Vaccination Support Grant

Residential aged care workers will be supported to be vaccinated through an $11 million program to enable them to attend off-site vaccination centres and GPs - PM Statement 28 June

Single site funding support for COVID-19 impacted areas

Workers at residential aged care facilities in impacted areas are asked to limit their work to a single facility to reduce the risk of transmission and protect workers and residents. 

Australian Government grant funding is now available to support implementation of these arrangements during an initial two week period, from 23 June to 7 July.

COVID-19 vaccine information websites

COVID-19 vaccination – Resource pack for residential aged care

NSW Health COVID-19: Advice for aged care services

DOH Information for aged care providers, workers and residents about COVID-19 vaccines

What to do if you have a confirmed COVID case

Residential Aged Care Facility
If you have a confirmed case in your facility please visit the DOH website for information and resources to assist in preparing and managing a COVID-19 outbreak, including what to do in the first 24 hours of an outbreak in a residential aged care facility.

The first 24 hours in the management of a confirmed COVID-19 case in a residential aged care facility (RACF) is critical to minimise the spread of the virus. Following the identification of a COVID-19 positive case in either a resident or a staff member RACFs should follow the steps in the checklist in conjunction with your COVID Outbreak Management Plan to minimise the spread of the virus

Who to notify if you have a confirmed case

You must contact your public health unit immediately to report positive COVID-19 cases in either staff members or care recipients.

  • NSW - 1300 066 055

All aged care providers should also immediately notify positive coronavirus (COVID-19) test results by email to the Australian Department of Health:

COVID-19 vaccine - RACF residents

The Pfizer COVID-19 vaccine rollout to aged care residents commenced Monday 22 February 2021.

Missed doses of Pfizer vaccine

PHNs are working to implement local solutions to ensure access to people who missed out on their second Pfizer dose at a residential aged care facility.

The Department of Health has updated its COVID-19 vaccine doses policy:

  • The updated policy specifies that people should only be vaccinated if they expect to be at the facility to receive both doses.
  • The policy also provides that first doses should not be administered at a second dose clinic.
COVID-19 vaccine - RACF workforce

RACF workers will be offered a COVID-19 vaccine depending on age. This is in line with the Australian Technical Advisory Group on Immunisation (ATAGI) recommendations that:

  • people aged 60 years and over will receive the AstraZeneca COVID-19 vaccine, and
  • people aged under 60 years will receive the Pfizer COVID-19 vaccine

All residential aged care facilities are requested to distribute this factsheet to your workforce to provide advice on the aged care vaccine rollout.

Listed below are vaccination options:

  • General practices: for people aged 60 years and over
  • GP respiratory clinics: for people aged 60 years and over
  • State-operated clinics: for people of all ages
  • ‘Pop-up’ vaccination clinics: for people aged under 60 years
  • Workplace 'in-reach' clinics: for people aged 60 years and over

Further information

Ordering vaccines

How to order vaccines

How to set up a new Vaccine Account Number (VAN):

Vaccine storage

Minimum requirements 

Influenza vaccine 
 CESPHN communications
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To receive immunisation news, subscribe to the following publications:

  • Immunisation Weekly updates: Sydney Health Weekly 
  • Immunisation Bi-Monthly updates: Immunisation eNews 

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