Immunisation - RACFs

Ordering vaccines

How to order vaccines

  • Fax vaccine orders are no longer accepted as of 2021.
  • All RACFs must have online accounts with the NSW Vaccine Centre.

How to set up a new Vaccine Account Number (VAN):

  • Contact NSW Ministry of Health to set up a VAN account for your facility
  • Email: with your facility details and primary contact  
Vaccine storage

Minimum requirements 

Influenza vaccine 

Appropriate interval days between vaccines

  • Coordinating flu vaccines and COVID-19 vaccine timing for residents
COVID-19 vaccine

COVID-19 vaccination – Resource pack for residential aged care

NSW Health | COVID-19: Advice for aged care services

DOH | Information for aged care providers, workers and residents about COVID-19 vaccines

The Pfizer COVID-19 vaccine rollout to aged care residents commenced Monday 22 February 2021.

On 8 April 2021, the Australian Technical Advisory Group on Immunisation (ATAGI) issued new AstraZeneca COVID-19 vaccine safety advice to the Australian Government.

RACF residents

  • There is no change to the vaccine rollout for aged care residents following the new advice by ATAGI.
  • All aged care residents continue to receive the Pfizer COVID-19 vaccine through on-site vaccination clinics.
  • All residential aged care facilities are requested to distribute this factsheet to your residents, their families and carers to provide further information and reassurance about the rollout.

RACF workforce

racf worker.png

RACF workers will be offered a COVID-19 vaccine depending on age. This is in line with the Australian Technical Advisory Group on Immunisation (ATAGI) recommendations that:

  • people aged 50 years and over will receive the AstraZeneca COVID-19 vaccine, and
  • people aged under 50 years will receive the Pfizer COVID-19 vaccine.

Listed below are vaccination options:

  • General practices: for people aged 50 years and over
  • GP respiratory clinics: for people aged 50 years and over
  • State-operated clinics: for people of all ages
  • ‘Pop-up’ vaccination clinics: for people aged under 50 years
  • Workplace 'in-reach' clinics: for people aged 50 years and over

See below DOH guidelines:

  • In-reach COVID-19 vaccination clinics for aged care workers by primary care providers. Primary care vaccination providers may administer in-reach COVID-19 vaccination clinics for aged care workers aged 50 and over upon request from a residential aged care provider or Primary Health Network (PHN).
  • Staff may continue to access Pfizer doses under the current excess dose policy following resident vaccination clinics where applicable.
  • All residential aged care facilities are requested to distribute this factsheet to your workforce to provide advice on the aged care vaccine rollout.

ATAGI update | 8 April 2021

  • ATAGI recommends the COVID-19 vaccine by Pfizer (Comirnaty) is preferred over COVID-19 Vaccine AstraZeneca in adults aged under 50 years.
  • ATAGI’s advice is that people who have had the first dose of COVID-19 Vaccine AstraZeneca without any serious adverse effects can be given the second dose, including adults under 50 years.
Missed doses of Pfizer vaccine for RACF residents 

PHNs are working to implement local solutions to ensure access to people who missed out on their second Pfizer dose at a residential aged care facility.

If your facility is aware of people who have missed a second Pfizer dose, please forward these details to your local PHN, if you haven’t already. Email

The Department of Health has updated its COVID-19 vaccine doses policy. The updated policy specifies that people should only be vaccinated if they expect to be at the facility to receive both doses. The policy also provides that first doses should not be administered at a second dose clinic.

 CESPHN communications



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  • Immunisation Weekly updates: Sydney Health Weekly 
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