Immunisation Program Officers 

1300 986 991

Brooke Willoughby-Thomas - 02 9304 8627

Kira Wright - 02 9304 8621

The Central and Eastern Sydney PHN Immunisation Program aims to reduce the incidence of vaccine preventable diseases in the community by providing appropriate and timely information about vaccine preventable diseases and the National Immunisation Schedule to immunisation providers and the community, and promote the delivery of the National Immunisation Program (NIP). 

Support for general practice

We support general practices to:

  • Maintain high standards of cold-chain management in accordance with the National Guidelines to ensure vaccine efficacy
  • Deliver immunisation services in accordance with the National Immunisation Program and the NSW Immunisation Schedule
  • Adopt a sustainable approach to reporting immunisation encounters to the Australian Immunisation Register (AIR)
  • Optimise child immunisation coverage rates through review of overdue children and recall and reminder services

General practice visits

The Immunisation Program Officers can visit practices to assist with:

  • Supporting immunisation providers with information and resources
  • Supporting practices to review lists of children overdue for immunisation
  • Providing training regarding AIR online access
  • Advice and support in the event of a cold-chain failure
  • Onsite visits to conduct training on cold chain procedures
  • Assistance with data logging of vaccine fridges for accreditation, cold chain breaches and installation of new refrigerators
  • Data logger support and demonstrations 
Bi-monthly Immunisation eNewsletter

Previous copies of the CESPHN Immunisation Bi-Monthly eNewsletter can be found here. The eNewsletter covers the most recent information in Immunisation. If you would like to receive this via email, please contact us at










Immunisation Schedule

Immunisation Handbook

Vaccine Information Sheet

Catch Up Schedules

AIR - Australian Immunisation Register

HPV Register

Cold Chain Management

Seasonal Influenza

Practice Nurses and Immunisation

Immunisation Handbook
 Australian Immunisation Handbook 10th Edition
 Subscribe to updates of the Immunisation Update
 Myths and Realities: Responding to arguments against vaccination
Useful contacts

  pdf Download Immunisation Useful Contacts Sheet (189 KB)

Public Health Units

  • In NSW calling 1300 066 055 will direct to your local Public Health Unit
  • South Eastern Sydney Public Health Unit phone - 9382 8333
  • Sydney Public Health Unit phone - 9515 9420 or phone 9515 6111 (After Hours emergency)

Australian Immunisation Registry (AIR)

Phone: 1800 653 809
Fax: 08 9254 4810
Online Access to AIR: 1300 650 039

NSW Vaccine Centre

Tel: 1300 656 132
Fax: 1800 041 528

NSW Specialist Immunisation Service (NSWISS) telephone advice line

1800 NSWISS (1800 679 477) is a specialist immunisation advice line established to provide clinical advice and support to immunisation providers in NSW. Highly specialised nursing and medical staff from NCIRS are available to provide clinical advice on immunisation for patients with complex or unusual medical backgrounds or who have had an adverse event following immunisation. The phone line will operate between 9am and 5pm Monday to Friday for immediate advice or leave a message and staff will respond..

Adverse Events Following Immunisation

Adverse Events Following Immunisation (AEFI) are defined as "any untoward medical occurrence that follows immunisation, whether expected or unexpected, and whether triggered by the vaccine or only coincidentally occurring after receipt of a vaccine". The Australian Immunisation Handbook 10th ed. AEFIs are notifiable conditions under the NSW Public Health Act (Schedule 1).

To report a suspected AEFI, please download the National Adverse Events Following Immunisation (AEFI) Reporting Form and contact your local Public Health Unit on 1300 066 055.

Further information

Therapeutic Goods Administration

Immunisation Adverse Events Clinics

The Sydney Children's Hospital Network offers an Immunisation Clinic which provides assessment and management of children and adolescents who have experienced a previous adverse event following immunisation or who have an underlying medical condition or allergy which may indicate the need for supervision during immunisation. They also offer advice for catch-up vaccination for children and discussion with parents who are concerned about vaccines and adverse events.

Immunisation patients and families should discuss an immunisation question with their GP first, or local Public Health Unit on 1300 600 055, and if further support is required, they can be referred to the clinic, either at Randwick or Westmead.

Alerts and Notices Archive

A 2018 archive of alerts and notices distributed by NSW Health, Public Health Units, Immunise Australia, Australian Government Department of Health and the National Centre for Immunisation, Research and Surveillance will be posted here.


3 January 2019: NSW Health warns of measles risk

5 December 2018:  pdf Vaccine ordering alert December 2018 (32 KB)

19 October 2018: Polio Virus vaccination advice for GPs

28 August 2018:  pdf Practice Software advice relating to the 1 July 2018 Immunisation Schedule changes (387 KB)

19 July 2018: Flu season update

19 July 2018: Free flu vaccination gives vital protection for childrenFree flu vaccination gives vital protection for children

12 July 2018: Practice Software advice - release information and dose numbers relating to schedule changes 1 July 2018

29 June 2018: National Immunisation Program (NIP) schedule changes - 1 July 2018

27 June 2018: New NSW Immunisation Schedule from 1 July 2018

12 June 2018: Influenza vaccine supply restrictions - new ordering processes

12 June 2018: POWP Hospital to screen and vaccinate eligible patients for influenza

28 May 2018: NSW Vaccine Centre has released advice for general practices about preserving flu vaccines for priority populations

28 May 2018: NSW Health Confirms flu vaccines for kids under five

17 May 2018: Flu Vaccine Ordering Changes - Fluarix Tetra® and FluQuadri®


17 May 2018: 2018 influenza vaccine presentations and eligibility under the National Immunisation Program

9 May 2018: Fluarix Tetra – Safe for use in people with a latex allergy

2 May 2018: Shortage of adult Hepatitis B Vaccine

2 May 2018: Commonwealth Communication Materials - 2018 Seasonal Influenza Vaccines

19 April 2018: TGA Safety advisory alert on Fluad - risk to patients with latex allergy

19 April 2018: Important information on flu vaccine order and storage

13 April 2018: Public Consultation on changes to the recommended use of meningococcal and Haemophilus influenzae type B (Hib) vaccines

1 April 2018:  Interim NSW Immunisation Schedule

27 March 2018:  NCIRS Meningococcal Vaccines Factsheets Update

23 March 2018: Influenza Vaccination 2018 - Information for GPs and AMS

20 March 2018: Menveo vaccine supply shortage - update from GSK