Crisis and other support services

For urgent help Triple Zero (000) in an emergency

If someone has attempted, or is at immediate risk of attempting to harm themselves or someone else, call triple zero (000) immediately.

Crisis Support
Crisis Support

LIFELINE (NATIONAL 24/7) 

13 11 14 

National crisis and suicide prevention telephone counselling.

NSW DOMESTIC VIOLENCE LINE (STATEWIDE 24/7)

1800 656 463

Telephone counselling, information and referrals for women who are experiencing or have experienced domestic violence.

1800RESPECT (NATIONAL 24/7)

1800 737 732

Telephone and online counselling, information and support service for people who have experienced or are at risk of experiencing sexual assault and/or domestic and family violence. 

NSW RAPE CRISIS (STATEWIDE 24/7)

1800 424 017

Confidential telephone, online and face to face counselling to people of all genders who have experienced sexual, domestic or family violence, and specialist help for their supporters and those experiencing vicarious trauma. 

CHILD PROTECTION HELPLINE (STATEWIDE 24/7)

132 111

Reporting service if you think a child or young person is at risk of harm from abuse or neglect.

MENSLINE (NATIONAL 24/7)

1300 789 978

Telephone and online counselling service offering support for Australian men.

MENS REFERRAL SERVICE (NATIONAL 24/7)

1300 766 491

Telephone and online counselling, information and referral service for men who use violence.

QLIFE (NATIONAL 3pm to Midnight)

1800 184 527

QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.

LINK2HOME (STATEWIDE 24/7)

1800 152 152

Link2home is the statewide homelessness information and referral telephone service. SEXUAL ASSAULT COUNSELLING AUSTRALIA (NATIONAL 24/7) 1800 211 028 For adult survivors of childhood institutional sexual abuse. Supporting anyone accessing the Redress Scheme and alternative compensation.

Other support services
Other support services

FAMILY CONNECT AND SUPPORT

1800 066 757

Providing assistance with support services and community resources for young people and families regarding domestic violence experiences, housing or accommodation access, financial assistance, mental health concerns and finding culturally appropriate support.

FINANCIAL ABUSE LEGAL SERVICE

02 9698 7277

Free confidential legal information and advice to people who have money problems due to domestic abuse in an intimate partner relationship

NSW AGEING AND DISABILITY ABUSE HELPLINE

1800 628 221

Service for information, support or to report abuse, neglect and exploitation of older people and adults with disability in their family, home or community.

 

NSW HEALTH CHILD WELLBEING UNIT

1300 480 420

Telephone support service staffed by child protection professionals proficient in the assessment of risk to children and young people and a required health response.

ACON
02 9206 2000 LGBTI health organisation offering information, referrals, counselling, advocacy and practical support for LGBTI people in NSW experiencing DFV.

RSPCA – COMMUNITY DOMESTIC VIOLENCE PROGRAM 

02 9782 4408 

Provides temporary safe housing for pets of people who are escaping domestic violence.

NSW VICTIMS SERVICES 

1800 633 063 Aboriginal Line: 1800 019 123 

Confidential support, free counselling, financial assistance, referral and information for all victims of DFV in NSW. 

WIRRINGA BAIYA ABORIGINAL WOMEN’S LEGAL SERVICE 

1800 686 587 

Legal advice and support for a range of issues, including DFV. For all women LBTI inclusive.

Accessibility support
Accessibility Support

TRANSLATING AND INTERPRETING SERVICE (NATIONAL 24/7)

131 450

Free interpreting service for people with limited or no English language proficiency.

NATIONAL RELAY SERVICE (NATIONAL 24/7)

1300 555 727

Telephone service for people who are deaf, have hearing impairment and/or speech impairment and people wanting to communicate with them.