My Health Record
The Australian Government has legislated that a My Health Record will be created for all Medicare and Department of Veterans’ Affairs card holders in Australia, unless they choose not to have one and opt out between 16th July 2018 and 31st January 2019.
My Health Record is an online summary of your key health information. Over time, My Health Record will bring together health information from different healthcare providers such as shared health summaries, discharge summaries, prescription and dispense records, pathology reports and diagnostic imaging reports in one place.
The key benefits of the My Health Record system are:
- Reduced adverse drug events
- Enhanced patient self-management
- Improvements in patient outcomes
- Reduce time gathering information
- Avoided duplication of services
For more information, visit https://www.myhealthrecord.gov.au/.
As an allied health professional, you can assist your patients with answering questions about My Health Record through the My Health Record FAQs (52 KB) about opt-out and record creation.
Register and set up access
There are two ways through which authorised healthcare providers can access an individual’s record in the My Health Record system.
- Conformant software
Accessing the My Health Record system through conformant clinical software enables healthcare providers to upload, view and download information from an individual's My Health Record.
Click here for more information on access via conformant software
- National Provider Portal
If a healthcare provider does not have access to conformant software, they can view an individual’s My Health Record through the National Provider Portal at: https://portal.ehealth.gov.au. The healthcare provider will be able to view and download information from the individual’s My Health Record, but will not be able to upload any clinical information.
Click here for more information on access via the National Provider Portal
There is a new registration process for healthcare providers who wish to register and connect to the My Health Record system.
It is a more streamlined process, available through Health Professionals Online Service (HPOS), improving registration time from weeks to hours. Before using this new registration process, you will need to have a PRODA account, which can be created here.
CESPHN has developed the following webinars as a step by step guide:
My Health Record gains momentum. As at 11 November 2018:
- Over 6.2 million people have a My Health Record, with approximately 18,500 records are being created each week
- Over 27 million prescriptions and dispense records have been uploaded.
- Over 14,500 healthcare providers are connected, including GPs, hospitals, pharmacies, aged care residential services, allied health.
- Over 8.5 million clinical documents uploaded
To see the latest statistics:
For the latest news & media:
eNewsletter Updates:
- Online training for the My Health Record
- My Health Record in Community Pharmacy
- Fact Sheet for Pharmacists
- pdf Pharmacist Factsheet - When to view a patient's My Health Record (448 KB) (new!)
- My Health Record Guidelines for Pharmacists
- My Health Record in Allied Health
- Fact Sheet for Allied Health Professionals
- pdf Factsheet: Shared Health Summary vs Event Summary and when to upload (438 KB) (new!)
- Frequently Asked Questions (FAQs) - patients
- Information and Security Guide for small healthcare businesses
To guide healthcare providers through the My Health Record and registration and access, the following resources have been developed:
My Health Record training workshops are being held across the region. Register your interest today.
You can contact the CESPHN My Health Record Team via myhealthrecord@cesphn.com.au for any queries or support required.