My Health Record is an online summary of your key health information. Over time, My Health Record will bring together health information from different healthcare providers such as shared health summaries, discharge summaries, prescription and dispense records, pathology reports and diagnostic imaging reports in one place.

The key benefits of the My Health Record system are:

• Reduced adverse drug events
• Enhanced patient self-management
• Improvements in patient outcomes
• Reduce time gathering information
• Avoided duplication of services

For more information, visit https://www.myhealthrecord.gov.au/.

As an allied health professional, you can assist your patients with answering questions about My Health Record through the My Health Record FAQs (52 KB) about opt-out and record creation. 

Register and set up access 

There are two ways through which authorised healthcare providers can access an individual’s record in the My Health Record system.

1. Conformant software

Accessing the My Health Record system through conformant clinical software enables healthcare providers to upload, view and download information from an individual's My Health Record.

Click here for more information on access via conformant software

2. National Provider Portal

If a healthcare provider does not have access to conformant software, they can view an individual’s My Health Record through the National Provider Portal at: https://portal.ehealth.gov.au. The healthcare provider will be able to view and download information from the individual’s My Health Record, but will not be able to upload any clinical information.

Click here for more information on access via the National Provider Portal

There is a new registration process for healthcare providers who wish to register and connect to the My Health Record system.

It is a more streamlined process, available through Health Professionals Online Service (HPOS), improving registration time from weeks to hours. Before using this new registration process, you will need to have a PRODA account, which can be created here.

CESPHN has developed the following webinars as a step by step guide:

• Webinar: Registering your organisation with the HI service and My Health Record to receive an HPI-O
• Webinar: Obtaining and downloading a NASH PKI certificate